Privacy Policy

For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 aka GDPR), we are a ‘data controller’ of the personal information you provide to us. “We” or “us” will, in this Privacy Policy, collectively refer to PumpkinSoftware GmbH.

We take privacy and security very seriously and always try to go the extra mile to make sure that your data is protected and that we don’t collect or store any information from you that is not relevant to our services. And since we want to be transparent about how we process your information, we are providing detailed insight into when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Cookies

Cookies are small data files which are placed on your device as you browse this website. They are used to ‘remember’ when your computer or device accesses our websites. Here’s what our cookies do:

• Google Analytics and other analytics trackers may store some information to help give us an overview of visitor statistics (more information on this below).
• Third party plugins, which helps speed up page-loading and protect our website against DDoS-attacks, may store some information that allows them to decide whether or not to grant you access to our pages.

When someone visits our website, we may use Google Analytics and other analytics methods and services to collect standard log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the sites. This information is only processed in a way which does not identify anyone. Aside from scenarios in which personal information is explicitly given to us for purchase processing, we do not make, and do not allow third party analytics services to make, any attempt to find out the identities of those visiting our website.

Collection of Personal Information

When you use the Service, we may collect certain personal information from you, such as your name and email address.

Use of Personal Information

The personal information we collect from you is used to provide and improve the Service and communicate with you about the Service. We may use your personal information to send you updates and promotions about the Service, as well as to respond to your inquiries and support requests. We may also use the information collected through cookies to analyze how you use the website to improve our website and the Service.

Disclosure of Personal Information

We will not disclose your personal information to any third party, except as required by law or as necessary to provide the Service.

Security of Personal Information: We store personal information on secure servers that are managed by us and our service providers. These servers are protected by security and access controls as well as data encryption where possible and appropriate and are only accessible to limited, specific and qualified team members.

Your Rights and Options

We retain your personal information as long as is necessary to provide the Services to you and others and to comply with our legal obligations. If you no longer want us to use your personal information or provide you with Services, you can request that we erase all records we have related to you. We will respond to all requests within 30 days.

When We Need to Update This Policy

From time to time, we may need to change this policy to ensure that it stays up to date with the latest legal requirements as well as changes and additions to our services. Although we may attempt to notify you when major changes are made to the Privacy Policy and/or Terms of Service, you should periodically review the most up-to-date version.

If you have any questions about this Privacy Policy, please Contact us.