Terms and Conditions

Introduction

These Terms and Conditions (“Terms”) govern your use of this website, www.pumpkinsoftware.net and the software and licenses offered on it (the “Service”). The Service is operated by PumpkinSoftware GmbH. (“us”, “we”, or “our”). Please read these Terms carefully before using the Service. By using the Service, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use the Service.

Availability, Errors and Inaccuracies

We do our best to ensure that the information on the Service is accurate, however, we do not guarantee that it will always be so. Products and services may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service. We reserve the right to change or update any information on the Service and to correct errors, inaccuracies or omissions at any time without prior notice.

Subscriptions

Some parts of the Service require a subscription (“Subscription”). Subscriptions are billed in advance on a recurring and periodic basis (the “Billing Cycle”). Your Subscription will automatically renew at the end of each Billing Cycle, unless you cancel it or we cancel it. You may cancel your Subscription at any time either through your online account management page or by contacting our customer support team.

Payment

A valid payment method, such as a credit card, is required to process the payment for your Subscription. You must provide us with accurate and complete billing information, including your full name, address, telephone number and a valid payment method. By submitting this information, you authorize us to charge all Subscription fees incurred through your account to the payment method provided. If automatic billing fails to occur for any reason, we may issue an invoice and you will be required to manually make the payment within a certain deadline.

Free Charges

We reserve the right, in our sole discretion, to change the subscription fees for any of our services and to institute new or additional fees at any time. We will provide you with reasonable prior notice of any change in fees to give you the opportunity to terminate your Subscription before such change becomes effective. For new Subscriptions, any changes to our subscription fees will be effective immediately upon posting on our website and, for existing Subscriptions, the updated fees may apply starting at the end of the then-current Billing Cycle.

Refund Policy

We understand that circumstances may change, and therefore, we may consider refund requests for Subscriptions on a case-by-case basis. These requests will be evaluated and granted at our discretion.

Accounts

To access certain features of the Service, you may be required to create an account. When you create an account, you are responsible for providing accurate, complete, and up-to-date information. Your failure to do so may result in the termination of your account. You agree not to disclose your password to any third party. You are responsible for keeping your account information and password secure, and you must immediately notify us of any unauthorized use of your account or password.

Intellectual Property

The Service, including all content and features, is the property of PumpkinSoftware GmbH and is protected by copyright, trademark, and other intellectual property laws. You may not use our trademarks for any purpose without our prior written consent.

Links to Third-Party Websites

The Service may contain links to third-party websites. We have no control over, and are not responsible for, the content, policies, or practices of any third-party websites. We encourage you to review the terms and conditions and privacy policies of any website you visit.

Termination of Service

We reserve the right to terminate or suspend your account, without notice or liability, for any reason, including breach of these Terms. If you wish to terminate your account, you may discontinue using the Service and contact our support team.

Limitation of Liability

PumpkinSoftware GmbH and its affiliates shall not be held liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of or inability to use the Service, any conduct or content of any third party on the Service, any content obtained from the Service, or unauthorized access or alteration of your transmissions or content. This limitation applies regardless of whether the damages are based on warranty, contract, tort (including negligence), or any other legal theory, and even if we have been advised of the possibility of such damages.

Disclaimer

The Service is provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted or error-free, or that any defects will be corrected. We also do not guarantee that the Service will meet your requirements.

Waiver and Severability

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. In the event that any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Changes

We reserve the right to modify these Terms at any time, and will make reasonable efforts to provide notice of material changes. By continuing to access or use the Service, you agree to be bound by the modified terms. If you do not agree to the new terms, please terminate use of the Service.

Contact Us

If you have any questions or concerns about these Terms, please contact our customer support team.